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The Pharmacy Hut Practice Leaflet

As your local community pharmacy, we can offer a wide range of services and facilities for you and your family.

 

Dispensing
We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.

Repeat Dispensing
We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.

Medicine containers
All medicines are dispensed in child resistant containers unless you ask us not to.
Please remember: keep all medicines out of the reach and sight of children.  Our pharmacist can advise you on safe storage of medicines.

NHS Unwanted Medicines service
Please return all unwanted medicines to the pharmacy where we will dispose of them safely.

NHS Health Advice and Self-care
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments, in private if required. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets.  We can direct you to other sources of advice and assistance if we cannot help you ourselves.

Patient Medication Records
Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as reactions between medicines and will help us deal with any queries you may have.

We comply with the Data Protection Act and the NHS code of practice on confidentiality.  If you want to discuss the records we keep, please ask to speak to the pharmacist.

Want a quiet word?
We can provide you with a telephone consultation if you would like to discuss something in private.

We provide the above NHS services on behalf of:
Bexley Care Trust
221 Erith Rd
 Bexleyheath,
 Kent, DA7 6HZ
Telephone:020 8298 6000

Other Services we provide:

Repeat Prescription Collection Service
We offer a repeat prescription collection service from selected local GP practices. Please ask for details.

Medicines sales
We keep a wide range of over the counter medicines and also vitamins and mineral supplements.

Holiday healthcare
We can advise on medical requirements for travellers, including anti-malaria treatments.

Emergency supplies
If you need one of your regular medicines in an emergency when you are unable to contact your doctor, we may be able to help.
We must stress that this can only be done in genuine emergencies and it may incur a charge.

If you would like any more information about any of the services mentioned, please ask a member of staff by email or phone or post.

Comments, Suggestions, Complaints and Compliments  
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any comments, suggestions or complaints, please speak to a member of staff.
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our [Pharmacist/Complaints Manager] will give you further information.
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services.

 Bexley Care Trust
221 Erith Rd, Bexleyheath, Kent DA7 6HZ
Telephone: 020 8298 6000
Freephone: 0800 328 9712
Fax: 020 8298 6285
Email: pals@bexley.nhs.uk

An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS.
ICAS
17 Dean Street
Liskeard
Cornwall
PL14 4AB
01579 345193
email: liskeard.icas@seap.org.uk 

 

Disabled Customers
We provide a free delivery service to all our patients. If you require any assistance with using any of our services, please contact the Pharmacist.

 

Our staff work hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.
We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.

When we are closed;
When this pharmacy is closed, for any health problem advice and details of other health services, contact NHS Direct, 24 hours a day.  Call 0845 4647 or visit www.nhs.uk/nhsdirect

 

 

The Pharmacy Hut

286 Erith Road

Bexleyheath

Kent

DA7  6HN

Telephone: 01322 334128

www.thepharmacyhut.co.uk

 

NHS OPENING HOURS

Mon- 9am-1pm & 1.30pm-5.30pm
Tue- 9am-1pm & 1.30pm-5.30pm
Wed- 9am-1pm & 1.30pm-5.30pm
Thur- 9am-1pm & 1.30pm-5.30pm
Fri- 9am-1pm & 1.30pm-5.30pm
We are closed on Saturdays, Sundays
& Bank Holidays

Your Pharmacist:

Mr B M Shah

This pharmacy is owned by:

Tabpharm Limited

17 Brantwood Rd
Bexleyheath

DA7 6LQ

Advice Centre